Support

If you have questions or require assistance, please contact us using one of the following options:

Email: support@autoglassonly.com (please include your Order ID if you are a current customer)

Contact Form: Click here to submit a request online.

Phone:1-800-344-7480 (Weekdays: 7am to 7pm CST - Saturday 7:30am to 1:30pm)


Already have an Appointment?

If you have scheduled a repair appointment with us and need to makes changes or cancel, please contact us at 1-800-344-7480 or email support@autoglassonly.com with your order ID (found on your receipt).

If you have questions about your repair appointment and you’ve already reviewed our FAQ page, please contact us at 1-800-344-7480 or email service@autoglassonly.com for assistance.


Policies

Refund Policy: If services have not been performed and it is 24 hours or more in advance of a scheduled service appointment, AutoGlassOnly.com offers a full refund by calling 1-800-344-7480 (during regular operating hours and excluding holidays.) AutoGlassOnly.com does not provide refunds for services, nor materials that have been performed and delivered in accordance with our service offerings. Valid refunds are processed within 3 business days, and credited back to the original source of payment.

Exchange Policy: AutoGlassOnly.com does not offer exchange on installed auto glass or related materials after the service is performed. You may request scheduled appointment changes and/or auto glass part changes to fulfill the job, in accordance with our service offerings, up to 24 hours before your scheduled appointment date and time by calling 1-800-344-7480 (during regular operating hours and excluding holidays.)

Cancellations: AutoGlassOnly.com offers cancellation of pre-paid, scheduled appointments in accordance with our service offerings up to 24 hours in advance of the scheduled service date and time. Scheduled appointments which are cancelled in lieu of our cancelation policy will be refunded the original amount charged. Cancellations may be requested by calling 1-800-344-7480 (during regular operating hours and excluding holidays.) Valid cancellations are processed within 3 business days, and credited back to the original source of payment.

Support

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